From hand scans to point clouds

The target users: quality inspectors who have used hand held scanners and written down their results for their entire career. This is the challenge for Gecko to overcome: if users aren't comfortable with robotics, automation, and 3D point clouds, we can't operationalize our technology.

I lead the team's efforts to learn how they do their job, how it fits into the organization's operations, and how we can take on as much of their pain as possible. Our tech won't survive if it's not embedded into our user's jobs.

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Zero to one times three

50 ton forgings. Sand mold castings. Automated welds. Very different hardware for very different inspections. As we rapidly developed systems for forges, foundries, and fabricators, I had to sprint to learn military specs, localization systems, user knowledge, and robotic constraints across all of them.

I created a field-friendly design system based on the lessons learned designing other internal Gecko control systems. This enabled all three teams to consume and contribute while we went 0-to-1 on three products simultaneously.

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Everyone can be a designer

As our line of business grew, our product discovery needs outpaced our team's growth. I created training videos and working sessions to help our engineers, customer leads, managers, and domain experts learn more effectively from users in the field.

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Created shared product infrastructure across three simultaneous deployments and multiple inspection modalities.
Made unfamiliar 3D datasets accessible through interaction patterns grounded in inspectors’ existing 2D mental models.
Increased the cross-functional team’s capacity to conduct and apply field research.
Established reusable UX guidance for both engineers and AI-assisted development.

Leading teams to turnrestaurant operationsinto confidence and safetyLeading teams to turncomplexityintovaluable products

Writing

Leading teams to turncomplexityintovaluable products